CRLA I Topic 9
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Listening Skills (Level 1 CRLA # 9)

“A Look at Productive Tutoring Techniques” VT 16171 Pt. 1
Film Module # 3 Kent Campus Library - Circulation   

Attentive and Critical Listening http://www.chass.ncsu.edu/ccstm/scmh/morelisten.html

Listening and Note taking http://www.csbsju.edu/academicadvising/help/lec-note.html

Poor Listening Habits and Good Listening Habits
 

Poor Listening Habits
Poor Listeners...
Good Listeners...
Criticizing a speaker criticize the speaker's voice, clothes, or looks. Therefore, they decide that the speaker won`t say anything important. realize that a lecture is not a popularity contest. Good listeners look for the ideas being presented, not for things to criticize.
Finding fault with the speaker become so involved in disagreeing with something the speaker states that they stop listening to the remainder of the lecture listen with the mind, not the emotions. Good listeners jot down something they disagree with to ask the speaker later, then go on listening.
Allowing yourself to be distracted use little distractions -- someone coughing, a pencil dropping, the door opening and closing -- as an excuse to stop listening. filter out distractions and concentrate on what the speaker is saying.
Faking attention look at the speaker but don't listen. They expect to get the material from the textbook later. understand that speakers talk about what they think is most important. Good listeners know that a good lecture may not contain the same information as the textbook.
Forcing every lecture into one format outline the lecture in detail. The listener is so concerned with organization that he misses the content. adjust their style of note-taking to the speaker's topic and method of organization.
Listening only for facts only want the facts. They consider everything else to be only the speaker's opinion. want to see how the facts and examples support the speaker's ideas and arguments. Good listeners know that facts are important, because they support ideas.
Listening to only the easy material think it is too difficult to follow the speaker's complicated ideas and logic.A poor listener wants entertainment, not education. want to learn something new and try to understand the speaker's point. A good listener is not afraid of difficult, technical, or complicated ideas.
Calling a subject boring decide a lecture is going to be dull and "turn out" the speaker. listen closely for information that can be important and useful, even when a lecture is dull.
Overreacting to "push button" emotional words get upset at words which trigger certain emotions -- words such as communist, income tax, Hitler or abortion. Emotion begins and listening ends. hear these same words. When they do, they listen very carefully. A good listener tries to understand the speaker's point of view.
Wasting thought speed move along lazily with the speaker even though thinking is faster than speaking. A poor listener daydreams and falls behind. use any extra time or pauses in the lecture to reflect on the speaker's message. They think about what the speaker is saying, summarize the main points, and think about the next points.

 

(Read Listening Skills)

To be an effective tutor, the tutor must first listen to the student’s problem and wait for questions.   

Triple “A” listening: Good listening is built on three basic skills:

 Attitude

Attention

Adjustment

 (Read – listening) 

    • Wait for Student’s Questions
    • Wait for Student’s Response after Asking Question
    • Correctly Interpret Verbal and Nonverbal Messages
    • Active Listening – Responding to Feelings
    • Patient Listening
    • Don’t Interrupt

“A Look at Productive Tutoring Techniques" VT 6171  Pt. 2
Film Module # 4 Kent Campus Library

The tutor should encourage students to express their ideas. 

    • Encourage Student Ideas
    • Active Listening – responding to Ideas
    • Redirecting the Student’s Question
    • Yielding to the Student’s Idea
    • Building on the Student’s Idea
    • Delayed Positive Reinforcement

 Importance of Student Verbalization

“A Look at Productive Tutoring Techniques” VT 6171  Pt 2
Film Module # 5 Kent Campus Library

  • Verbalization Gives Sessions a Conversational Quality  

  • Verbalization Clarifies Thinking

  • Verbalization Helps Students Focus on Learning Problem

  • Verbalization Produces More Student Questions

  • Verbalization Helps Students Answer their Own  Questions or Catch a Mistake

  • Verbalization Helps Tutor Diagnose Learning Difficulty  

  • Verbalization Improves Student Confidence

Self Study:

View the three films listed above, study the web sites material, and copy/paste/complete/print your answers to the questions below.  Turn in to your supervisor for discussion.

  1.      How can good listening help a tutor session?  Explain and give  examples. 

  1. What does “attitude” have to do with listening?   Explain and give examples.
  1. What is reflective listening and how can that help you work with a tutee?  Explain concept and give examples.
  1. Explain how you can listen to the body language of your tutee and how that might influence a tutoring session.  ive examples.