Help Desk

The HELP DESK will provide assistance with the following :

Registration for WebCT and Blackboard accounts:
http://www1.fccj.edu/ngardner/courseware/

Tips for being a "Successful Online Student"

Equipment (Hardware and Software) you will need to participate in an online course

This Help Desk also provides a list of links to other helpful websites:
How to Succeed in an Online Course   This site provides useful information on getting started, netiquette, working with your professor, and selecting and  citing internet information
 http://www.distancelearning.org/howtosucceed.html

WebCT Student Resource Center  This site offers an online orientation to using WebCT, as well as other helpful information for WebCT users.
http://www.webct.com/students/

FCCJ Distance Learning Handbook  Quick reference information about FCCJ's every growing and changing Distance Learning program
http://www.distancelearning.org/dlhandbook.html

Order Textbooks Online  Follett Bookstore Online site.  You may order your textbook online from this site
http://shop.efollett.com/htmlroot/GlobalIndex.html

FCCJ Virtual Library You may access information and assistance with your online assignments
http://www.distancelearning.org/virtuallibrary/index.html

FCCJ Help Desk/ Learner Support Center  You can contact the FCCJ Help Desk for technical assistance at
http://www.fccj.edu/resources/learnersupport/index.html