How To Use Your Voicemail

Your new phone is connected to a different voicemail system, called Unity. The extension to reach the voicemail system is 8960 or your extension. For example, if you phone number is 632-1234, dial 1234 from any phone.  From outside the college, dial 357-8960 - Your ID is your four digit phone number then press #, enter your password then press # key.

When calling from your own phone, you press the "messages" button and enter your password then press # key.

If you are not at your own CISCO phone and wish to check your voicemail, dial 8960, then enter your extension and press # key, then enter your password and press # key.

VOICEMAIL Password

Your initial Password has been set to '1 2 3 4 5'. You are required to change this password upon initial login.  Change your password (minimum of four numbers) to a personal number you will remember. We suggest you record your name and greeting at the same time Think twice before asking to have your password reset. A password can only be used once during a twelve month period, so choose wisely


To change your password:

  1. Dial the voicemail system
  2. Enter '4, 3, 1'
  3. Enter your new password and then '#'
  4. Enter your new password again for confirmation and then '#'

To record your name:

  1. Dial the voicemail system
  2. Enter '4, 3, 2'
  3. Record your name at the tone, or press " * " to keep the current recording

 

To record your greeting:

  1. Dial the voicemail system
  2. Enter '4, 1, 1'
  3. Unity will play your current greeting, afterwards, press '1' to re-record it or press '3' if you wish to record a greeting. Select the greeting, and then rerecord it.

 

You’re greeting settings:

  1. STANDARD GREETING - Normally plays during working hours, but can be overridden by other greetings.
  2. CLOSED GREETING - This greeting plays during non-working hours, and overrides the Standard Greeting during these times.
  3. INTERNAL GREETING - This greetings plays only to callers from within the college and overrides both the Standard Greeting and Closed Greeting.
  4. BUSY GREETING - This greeting plays only when you are on your phone and will override the above greetings.
  5. ALTERNATE GREETING - This greeting plays to indicate special circumstances, such as illness or vacation.  This Greeting will override all other greetings when enabled.

 

To enable or disable a greeting:

  1. Dial the voicemail system.
  2. Press '4, 1, 1'.
  3. After your current greeting is played, press 2 to enable or disable your Alternate Greeting.